Lobby Attendant Job at Margaritaville Resort Gatlinburg, Gatlinburg, TN

  • Margaritaville Resort Gatlinburg
  • Gatlinburg, TN

Job Description

POSITION SUMMARY:

Keeps lobby and public facilities (such as lobby restrooms, telephone area, front desk, and offices) in a neat and clean condition. Public area attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and address guest requests.

DUTIES AND RESPONSIBILITIES:
  • Cleans rooms, hallways and restrooms.
  • Sweeps carpets.
  • Empties ashtrays, urns and all trash cans.
  • Polishes furniture and fixtures.
  • Vacuums and polishes elevators.
  • Keeps the front of the hotel and all public space free from trash.
  • Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and shampoo machine.
  • Washes walls and ceilings, moves and arranges furniture.
  • Sweeps, mops, scrubs, waxes, and polishes floors.
  • Dusts and polishes metal work.
  • Maintains lobby cart, cleaning materials and chemicals.
  • Attends daily department stand up meetings.
  • Clean and maintain all equipment daily.
  • Follow up a special cleaning schedule given by the housekeeping management.
  • Report maintenance to supervisor/housekeeping management immediately.
  • Comply with Lost and Found policy of the hotel.
  • Assist Guest in public areas when required.
  • Have good knowledge of all hotel facilities, hours of operation, restaurants, shops and function rooms.
  • Post caution signs as and when required.
  • Responsible for upkeep of all the equipment in use i.e., vacuum cleaner, mops dry & wet, scrubbing machine.
  • Complete special projects and additional tasks as assigned by management.
PREREQUISITES:
  • Must be willing to work holidays and weekends.
  • Friendly, outgoing personality and professional appearance required.
  • Physical stamina and mobility including ability to reach, kneel and bend with ability to lift, push, and pull.
  • Must have a positive attitude and excellent communication skills.
  • Ability to work independently with little or no supervision.

Job Tags

Immediate start, Weekend work

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