Job Description
Posting Details Position Information
RHS Job Title Tour Guide
Job Description Pay Rate: $15/hr
Work Location: MSU Union Various On-Campus Locations
Job Description The MSU Tour Guide team leads prospective students, admitted students and their support systems, as well as campus visitors and alumni on tours of Michigan State University's campus. MSU Tour Guides provide insight into the college experience, showcase our beautiful campus and its history, reconnect alumni with campus, and share their unique Spartan Stories on every tour. Tour Guides are expected to be friendly, knowledgeable, and passionate about MSU. Tour Guides take pride in delivering an outstanding Spartan experience to their guests.
Interviews will take place between 12 p.m. and 5 p.m. on November 2, and 9 a.m. to 5 p.m. from November 3 to November 5. Candidates will be expected to schedule a 30-minute interview slot in which they will answer behavioral based questions as well as delivering a 3-5 minute passion presentation in order to be considered for the position. Hiring decisions will be sent out on Friday, November 6.
Candidates offered a position will be required to complete their employment with work verification documents. All documents must be ORIGINAL; no photocopies are accepted. And if they are not on hand at the time of application, it is recommended to develop a plan to get them in hand ASAP. A list of acceptable documents can be found at . If you are a US citizen, you can use either one item from List A (passport) OR one item from List B AND one item from List C. After the completion of the hire, new Tour Guides will be expected to attend a paid training program (TG101) for the first six weeks of the 2027 Spring Semester, with a plan to complete the program prior to the end of February.
Please note that the employment offer is conditional based on the passing grade and approved graduation of the "TG101" training program. New Tour Guides will be expected to work their first solo shifts prior to April 1. Tours will take place seven days a week, with the highest need generally being 10a-12p and 1p-3p. Tour Guides can work up to 29 hours (domestic students) or 19 hours (international students) total, per week, across all MSU positions.
Employment Expectations - Respect in interactions with guests, colleagues, and supervisors from all backgrounds and identities
- Work a minimum of one tour every pay period (bi-weekly)
- Be comfortable leading tour programming out of the MSU Union
- Attend all training sessions including All-Staff Monthly Meetings, Semester Trainings, and any supplemental All-Staff training sessions
- Tour Guides will be expected to work Move-in/Fall Welcome shifts prior to the start of the Fall semester, the Alumni Distinguished Scholarship program January 29 and February 5, as well as Admitted Student Day April 10
- Check and respond to MSU Tours emails and review D2L notifications and updates on a regular basis
- Active participation in program offerings to facilitate personal and professional growth.
Learning Outcomes As an MSU Tour Guide, you will be able to:
- Develop professional excellence
- Strengthen interpersonal communication skills
- Support an expansive population of students
- Gain a deeper understanding of MSU Resources and Departments
- Successfully work both independently and collaboratively
- Confidently respond to challenges, transitions, and new situations
- Identify personal strengths and areas of growth
Required Qualifications - Current enrollment as an undergraduate student at MSU with good academic standing
- Commitment to respectful and professional interactions with students, staff, and guests from a wide range of backgrounds and experiences
- Outstanding customer service
- Excellent written and verbal communication skills, with an emphasis on public speaking
- Ability to conduct campus tours of up to 2 miles in length in all-weather within prescribed time limits either through walking or by use of a personal mobility aid via campus sidewalks (typically between 60 and 90 minutes depending on the route).
Preferred Qualifications - Excellent decision making and problem-solving abilities
- Appreciation for teamwork and cooperation
- Demonstrated leadership potential
- Prior campus housing experience
- Graduation date no earlier than Spring 2027 (additional preference will be given to candidates who can retain employment through Fall 2027)
- Involvement in MSU's campus community
- Knowledge of MSU's buildings, history, and resources
Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Physical Demands Must be able to conduct campus tours of up to 2 miles in length in all-weather within prescribed time limits either through walking or by use of a personal mobility aid via campus sidewalks (typically between 60 and 90 minutes depending on the route).
Work Hours Tours are offered seven days a week and at a wide variety of times to accommodate different time zones. Scheduling is flexible around class and academic commitments.
Work Location Outreach (Loc)
Posting Detail Information
Posting Number 20155623P
Open Date 10/04/2026
Close Date 10/20/2026
Open Until Filled No
Special Instructions for Applicant Applicant Availability Form
Job Tags
Bi-weekly pay, Immediate start, Flexible hours, Shift work